The Program Manager at Empowerly will lead operations for ancillary programs, manage team interactions, and develop scalable processes, while collaborating cross-functionally to support program health and reporting.
ABOUT EMPOWERLY
Empowerly is a fast-growing ed-tech company on a mission to empower students to become the most successful version of themselves. Our platform combines expert college counseling with proprietary tools like the Empowerly Score™, offering families a 360° view of their child’s college readiness across academics, essays, and extracurriculars.
We’ve raised $30 million from top-tier investors including Goodwater Capital, Conductive Ventures, FJ Labs, Scrum Ventures, Translink Capital, Azure Capital Partners, and Spero Ventures.
Empowerly is a founder-led company that has grown through SEO-driven performance marketing. We’ve now invested heavily in scaling a diversified GTM motion across Sales, Events, B2C, Partnerships, and Business Development and we’re looking to grow our revenue by 150–200%+ in the coming phase. This role will be critical to helping us make that leap.
We operate on a remote-first basis, building a team of individuals who excel in remote environments and are passionate about making high-quality college counseling accessible to all students, regardless of their background or location.
The Role
- Empowerly offers in-house ancillary programs and partnerships with services such as summer programs, research internships, tutoring programs, and more
- Experience operating within startup environments, with a strong understanding of cross-functional operations and scaling processes efficiently
- The Program Manager will lead the Operations Support behind Empowerly’s ancillary programs and partnerships. You will wear many hats, make quick decisions, and create processes from ambiguity. You aren’t afraid to dig in the weeds and use data to come up with solutions to complex problems.
- The Program Manager will work cross functionally with Marketing, Sales, Product, and Engineering to create and refine processes, build automations, and scale these partnership programs to accommodate thousands of students.
Responsibilities
- Lead and implement all ancillary Empowerly programs as service offerings grow
- Act as the liaison between Empowerly and 2+ partnership programs that Empowerly students work with
- Manage programs team and contractor teams who will help maintain program relationships and interact with students
- Own the end-to-end process of bringing the Research Scholars Program in house, including mentor sourcing and onboarding, program structure, and quality control
- Recruit, onboard, and manage startup companies participating in the Startup Internship Program
- Manage both short term and long term operational strategy and proactively anticipate the needs of our programs as our student base grows exponentially
- Ensure overall program health, including establishing internal quality controls metrics and assessments, bench analysis and expansion, and alignment with company priorities.
- Provide regular data reporting, sharing insights on the programs’ success rates and outputs
- Source, vet, and onboard new programs
- Design, present, and implement training resources for counselors to share services with existing students and help onboard them to new programs.
- Work closely with Marketing and Sales Teams to create training documentation on how to speak about Empowerly ancillary programs and attract new students and families.
WHO YOU ARE
- Bachelor Science or Bachelor of Arts
- 4+ years of experience in Program or Project Management
- 3+ years of management experience
- Experience with all Google tools, including Google Sheets and Google Drive
- Experience in data analysis and creation of performance dashboards
- Highly structured and organized thinker
- Willingness to engage and learn
- Tech savvy
- Experience working with or at startups
- Experience working in EdTech
- Familiarity with education technology industry and the challenges and demands it places on leaders and teams
- Experience with Airtable, WorkRamp, and Zendesk are a plus
- At this time, we are only considering U.S. citizens who are based in the United States
Top Skills
Airtable
Google Drive
Google Sheets
Workramp
Zendesk
Empowerly San Francisco, California, USA Office
San Francisco, California, United States
Empowerly San Francisco, California, USA Office
2261 Market St, San Francisco, California, United States, 94114
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