Top Customer Success Manager Jobs in San Francisco, CA

As a Customer Success Manager, you'll oversee client onboarding, manage renewals, identify growth opportunities, and collaborate with internal teams to drive success.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

The Customer Success Manager will retain and grow revenue from adtech partners, support campaign execution, and drive adoption of the AU metric, working closely with Sales and Analytics teams.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Customer Success Manager will manage relationships with high-volume members, ensuring client satisfaction and retention while driving product adoption and value.

The Client Success Manager builds and manages client relationships, oversees program execution, ensures campaign success, and fosters client retention and growth through data-driven insights.

The Customer Success Manager is responsible for managing customer relationships, ensuring satisfaction, advocating for customers, and supporting retention and growth through account monitoring and collaboration with internal teams.

Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.

The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.

Manage and develop a portfolio of enterprise customer accounts, ensuring they maximize product value through relationships, problem-solving, and data analysis.

The Senior Customer Success Manager leads engagement with government and technology partners in the Indo-Pacific, focusing on customer satisfaction, success metrics, and collaboration with internal teams.

The Lead Customer Success Manager will enhance post-sale experiences for strategic customers, driving their success with Energy Exemplar's simulation software through proactive engagement, relationship-building, and collaboration with Account Executives.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.

The Strategic Customer Success Manager for Higher Education will build relationships with key clients, implement account plans, ensure customer satisfaction, and drive product adoption.

The Customer Success Manager will manage customer relationships, drive product adoption, deliver business reviews, and collaborate cross-functionally to ensure customer satisfaction and retention.

The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.

Manage client relationships across the campaign lifecycle: provide pre/during/post-campaign support, ensure clients use Adelaide data, coordinate reporting and custom analyses with analysts, manage campaign setup with integrations, and support AdOps implementation while communicating optimization recommendations.

Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

Lead customer deployments and change management for a transportation-focused SaaS platform. Drive adoption, build relationships with operations leaders, analyze operational data in Excel, coordinate with project and integration teams, and travel to customer sites to deliver training and ensure sustained value realization.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.