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Top Customer Success Manager Jobs in San Francisco, CA
Aerospace
The Customer Success Manager for AEC manages a portfolio of mid-market accounts, focusing on onboarding, customer health, adoption, renewals, and revenue growth. Collaborates cross-functionally to ensure customer satisfaction and successful implementation of DroneDeploy's technology.
Top Skills:
GleanGongSalesforce
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.
Top Skills:
ExcelGoogle AdsGoogle AnalyticsGoogle Local Service AdsMicrosoft AdsMicrosoft Office (WordOutlookPowerPointTeams)
Fitness • Healthtech
The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.
Top Skills:
ExcelPowerPoint
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
Information Technology
The Client Success Manager ensures client satisfaction by managing accounts, developing customized plans, building relationships, and presenting key metrics to stakeholders.
Top Skills:
Excel
Database
The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.
Top Skills:
Cloud PlatformsDatabaseDistributed DatabasesEnterprise SaasGainsightInfrastructure PlatformsNoSQLSalesforce
Healthtech • Information Technology
The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.
Top Skills:
GainsightGoogle SuiteMS OfficeSalesforce
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills:
Crm ToolsCs Platforms
Information Technology • Software
The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.
Software
The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.
Top Skills:
Financial SoftwareFintechSaaS
Industrial
Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.
Top Skills:
Crm PlatformsSalesforce
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills:
CybersecuritySaaS
New
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Cloud • Information Technology • Software
The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.
Top Skills:
AISaaS
Software
The Senior Customer Success Manager will drive adoption, retention, and expansion for Enterprise customers, shaping Customer Success foundations with playbooks and strategic initiatives while managing key account relationships.
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills:
AIEamErpSaaSSap Pm
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills:
Artificial IntelligenceHr TechnologyMachine LearningSaaS
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills:
ExcelGoogle SheetsGoogle SlidesPower Point
Software
The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.
Top Skills:
APIsSaaS
Cloud • Software
Develop and nurture relationships with enterprise customers, collaborate with sales, monitor customer health scores, and advocate for customer needs within the business.
Top Skills:
AppiumGoogle WorkspaceJavaOutreachPythonSalesforceSelenium
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships with Florida school districts, drive customer adoption, oversee onboarding processes, mitigate churn, and mentor junior team members.
Top Skills:
Salesforce
Travel
The Senior Customer Success Manager oversees post-sales customer lifecycle, enhancing client revenue strategies and ensuring maximum ROI through expert consultation and account management.
Top Skills:
JIRASalesforceTrello
Security • Cybersecurity
The Sr. Customer Success Manager ensures customers maximize value from Proofpoint products through guidance, health checks, and advocacy, driving successful deployments and renewals.
Top Skills:
CybersecurityData CommunicationEmailEnterprise SecurityNetworking
Artificial Intelligence • Cloud • Software
The Senior Customer Success Manager will serve as a strategic advisor to key customers, driving product adoption, retention, and revenue expansion through strong relationships and strategic initiatives.
Top Skills:
Crm SoftwareGainsightGongSalesforce
Software
Lead high-touch relationships with strategic enterprise accounts, drive adoption and retention, surface customer insights to influence product and GTM, build scalable CSM processes and playbooks, monitor health metrics, and cultivate customer advocates to support expansion and case studies.
Top Skills:
CRM
Software
The Senior Customer Success Manager engages with enterprise-level accounts, ensuring customer satisfaction and adoption of Platform Science's solutions while managing account relationships and driving product adoption.
Top Skills:
SalesforceTransportation Management System (Tms) Products
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