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Top Customer Success Manager Jobs in San Francisco, CA

Reposted 3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
72K-145K Annually
Senior level
72K-145K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Customer Success Manager II partners with clients to manage IT services, drive customer satisfaction, oversee service delivery, and resolve escalations, ensuring alignment with business objectives.
Top Skills: CloudCustomer Success ToolsItilItsmMS OfficeNetworkingWireless
3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
187K-234K Annually
Senior level
187K-234K Annually
Senior level
Software
The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.
Top Skills: Ai ToolsChatgptClaude CodeConfluenceExcelGleanJIRAPendoSalesforce
3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Software
As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.
Top Skills: Data AnalysisEducation Technology
3 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
AdTech • Information Technology • Software
Responsible for managing publisher relationships, optimizing ad performance, providing technical guidance, and resolving issues in the Ad Tech ecosystem.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRAPrebid.JsTrelloZendesk
3 Days AgoSaved
Remote
San Francisco Bay Area, CA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Edtech
As a Customer Success Manager, you will lead onboarding, monitor digital usage, conduct health-check calls, and drive digital expansion for clients.
Top Skills: Digital Learning PlatformsSalesforce
3 Days AgoSaved
Remote
San Francisco Bay Area, CA
Entry level
Entry level
Software
The Client Success Manager ensures clients achieve business success with self-storage solutions by managing relationships, driving adoption, and identifying growth opportunities.
Top Skills: Client Success PlatformsCrm Tools
Reposted 3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
Edtech
The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.
Top Skills: GainsightSalesforce
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Marketing Tech
The Customer Success Associate will onboard new brands, develop playbooks, provide training, monitor account health, handle support inquiries, and document product feedback.
Top Skills: GorgiasKlaviyoMeta Ads Manager
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Information Technology • Software
The Customer Success Manager - VMware manages customer onboarding, retention, and growth by guiding product lifecycles, conducting reviews, and ensuring effective communication.
Top Skills: ExcelMicrosoft Dynamics AxOutlookPowerPointVMwareWord
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Information Technology • Internet of Things
Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.
Top Skills: CRMCspSaaS
Reposted 3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Mid level
Mid level
Security • Software
The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.
Top Skills: AgileAi SecurityCi/Cd PipelinesDevsecopsMisconfiguration DetectionPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
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Reposted 3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
Own a portfolio of managed-service customers as the single point of accountability: onboard clients, coordinate technical and compliance projects, escalate issues with solutions, run business reviews, track KPIs, drive retention and upsell, and hold internal teams accountable to deliver outcomes.
Top Skills: Azure (Az-900)Cisco (Ccna)CismCmmcComptia A+Comptia Security+
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
86K-95K Annually
Mid level
86K-95K Annually
Mid level
Fintech • Real Estate • Software
The Customer Success Manager will manage over 220 client accounts, enhance customer relationships, analyze performance data, and drive product adoption and retention while advocating for client needs internally.
Top Skills: LookerOutreachSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
Reposted 3 Days AgoSaved
Remote
San Francisco Bay Area, CA
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
Reposted 3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
Reposted 4 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
115K-157K Annually
Mid level
115K-157K Annually
Mid level
Natural Language Processing • Software
The Customer Success Manager will drive customer adoption and satisfaction, build relationships, provide product guidance, and ensure account issues are resolved.
Top Skills: SaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
4 Days AgoSaved
Remote
San Francisco Bay Area, CA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Angel or VC Firm • Financial Services
Manage client relationships post-sale, ensuring successful implementation, adoption, and overall satisfaction. Drive performance metrics and lead executive engagement for renewals and growth opportunities.
Top Skills: AISaaS
Reposted 13 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Other
The Customer Success Manager will build client relationships, implement success strategies, conduct reviews, analyze metrics, and identify growth opportunities.
Top Skills: Crm Software
Reposted 13 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Other
The Customer Success Manager will build client relationships, drive product adoption, and work cross-functionally to improve customer experience.
Top Skills: Crm SoftwareSaaS
Reposted 13 Days AgoSaved
In-Office
San Francisco Bay Area, CA
110K-165K Annually
Expert/Leader
110K-165K Annually
Expert/Leader
Healthtech
The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.
Reposted 13 Days AgoSaved
In-Office
San Francisco Bay Area, CA
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Information Technology • Internet of Things
The Customer Success Manager is responsible for onboarding customers, managing relationships, gathering feedback, and driving upsells in the mid-market construction industry.
Top Skills: Automation ToolsCRMZapier
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