Top Remote Customer Success Jobs in San Francisco Bay Area, CA

The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.

The Senior Customer Success Manager will lead project planning, coordinate stakeholders, manage customer requests, and ensure successful software delivery and user training.

The Client Success Manager ensures client satisfaction by managing accounts, developing customized plans, building relationships, and presenting key metrics to stakeholders.

The Director of Technical Success leads a team of Technical Success Managers, ensuring effective adoption and expansion of GenAI applications, aligning delivery with business outcomes, and driving customer value.

The Customer Success Operations Manager will optimize customer success processes, collaborate with teams to improve client retention and service delivery.

Lead pharma manufacturer client relationships, drive program launches and improvements, analyze performance using data-driven insights, upsell services, and coordinate cross-functionally to achieve revenue and market-share goals for an eight-figure portfolio.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The Client Success Engineer designs technical solutions and supports onboarding for strategic clients using a SaaS platform, ensuring smooth transitions from sales to delivery, and providing expert technical recommendations.

The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.

The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.

The Customer Success Enablement Manager designs enablement strategies for teams, enhancing performance through onboarding, playbooks, and cross-functional collaboration.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

Independently manage enterprise and mid-market accounts to drive adoption, retention, and value. Lead success planning, QBRs/EBRs, monitor account health, mitigate risks, resolve escalations, and collaborate cross-functionally to influence renewals and expansion.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.

Manage diverse healthcare clients and projects, ensuring client satisfaction and collaboration with teams while utilizing project management tools.

Act as primary client contact for a portfolio, build trust-based relationships, communicate performance and outcomes, coordinate cross-functional marketing teams, manage timelines and risks, and drive client retention and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.