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Top Remote Customer Success Jobs in San Francisco Bay Area, CA
Information Technology • Software
Manage a portfolio of 100+ accounts, focusing on renewals and expansion within customer success. Drive product adoption and build relationships with engineering leaders.
Top Skills:
Ci/CdDevOpsHubspot
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills:
GainsightSalesforceTableau
Software • Business Intelligence
As a Mid-Market Customer Success Manager, build relationships with enterprise customers, driving adoption and retention while collaborating with sales and product teams to enhance customer satisfaction and value realization.
Top Skills:
ChurnzeroCybersecurityHubspot
Software
The Customer Success Manager will guide onboarding, ensure product adoption, conduct reviews, and identify upsell opportunities to enhance customer satisfaction and retention.
Top Skills:
CRMCustomer Success Tools
Real Estate • Travel • PropTech
The Technical Customer Success Manager will oversee onboarding real estate partners, manage support requests, and ensure technical success through collaboration and proactive engagement. Responsibilities include managing multiple projects, providing technical support, and driving customer success using data-driven insights.
Top Skills:
AirtableAsanaCurlGoogle SuiteJSONPostmanRestSalesforceSoapSQLYardi Rentcafe
Blockchain • Payments • Financial Services
As Customer Success Lead, you will oversee the customer journey, facilitating onboarding and ensuring partner success post-launch, while developing scalable playbooks and acting as a liaison between technical teams and partners.
Top Skills:
APIsBlockchainFintech
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills:
AI
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills:
B2B Saas
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills:
Crm ToolsCs Platforms
Information Technology • Internet of Things • Marketing Tech
The Customer Success Manager II ensures customer adoption and retention of the HighLevel platform by conducting check-ins, managing relationships, and delivering tailored solutions to clients' needs.
Top Skills:
Google SuiteMS OfficeSlackZoom
Cybersecurity • Automation
The Customer Success Manager owns a portfolio of enterprise security customers, focusing on retention, expansion, and strategic account leadership in cybersecurity.
Top Skills:
AICybersecuritySaaS
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
New
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Digital Media • News + Entertainment
As a Customer Success Manager at LiveU, you will manage mid-market accounts, ensuring client satisfaction, driving renewals, and identifying upsell opportunities through strategic engagement and collaboration.
Top Skills:
B2B SaasCrm Software
Software
Manage a portfolio of 1,200+ early-stage customers, driving adoption, retention, and long-term success through data-informed engagement and structured programs.
Top Skills:
Customer Success PlatformsData Analytics
Security
The Associate Customer Success Manager at Flashpoint will build customer relationships, understand their needs, provide tailored solutions, and ensure satisfaction in threat intelligence and security.
Top Skills:
Cyber Threat IntelligenceCybersecurityFraud And Brand ProtectionGeopolitical RiskPhysical SecurityVulnerability Intelligence
Software
The Customer Success Manager will oversee 40+ accounts, focusing on customer retention, engagement, and expansion through strategic communication and product management.
Top Skills:
Ai ToolsChatgptMicrosoft Copilot
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills:
Cx AutomationTotangoVerint Products
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills:
Ai ToolsGainsightHubspotPythonSnowflakeSQL
Big Data • HR Tech • Mobile • Software • Database
Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.
Top Skills:
Calendar)G Suite (DocsGemini (Ai)GmailProgrammatic PlatformsSheetsSlides
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills:
ExcelFreshdeskSFDCZendesk
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills:
Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Healthtech
Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.
Top Skills:
ClaimsEmrGeneva OsPythonRSQL
Other
The Customer Success Manager will drive customer engagement and renewal, manage enterprise accounts, and advocate for customer needs within the company.
Top Skills:
AsanaJIRANew RelicSalesforceSlack
Insurance
The Director of Customer Success will manage partner relationships, oversee onboarding and integrations, drive post-launch success, and ensure customer satisfaction within the B2B2C framework.
Top Skills:
APIsConfluenceJIRAOauthSalesforceSAMLSdksSso
Information Technology • Consulting
The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.
Top Skills:
AsanaHubspotZendesk
Top Companies in San Francisco Bay Area, CA Hiring Remote Customer Success Roles
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