Top Customer Success Jobs in San Francisco Bay Area, CA

You will drive initiatives to improve customer retention and value, partner with leadership to optimize strategies and systems, and maintain reporting on customer performance metrics.

As a Customer Success Manager, you will establish relationships with executive sponsors, provide product recommendations, and ensure customer renewals by addressing inquiries, tracking progress, and delivering business reviews.

The Customer Success Manager ensures high-value customers achieve significant ROI with the Salesforce platform, managing accountability, aligning business needs, and driving product adoption.

The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.

The Customer Success Manager manages and grows relationships with customers, ensuring value from Bynder's solutions, developing success plans, and driving customer retention and expansion.

The Customer Success Operations Associate will support the operational backbone of the Customer Experience teams by maintaining processes, documentation, and internal systems to enhance customer success.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.

Manage relationships with global enterprise customers, guide them through technical transformations, oversee onboarding, and drive measurable business outcomes while ensuring consistent service delivery across multiple regions.

The CS Associate will drive adoption and value delivery of the Encord platform for customers, managing deployments and supporting integrations while engaging with technical and commercial teams.

The Head of Customer Success will build and lead the customer success strategy and team, ensuring customers realize ROI and maintain strong relationships. This role focuses on optimizing customer onboarding, service standards, and leveraging customer insights to influence product development and strategy.

The Customer Success Manager will build relationships with customers, provide strategic guidance, prevent churn, and support users in maximizing Reacher's platform for TikTok Shop success.

The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.

The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.

The Customer Success Enablement Manager will develop and implement enablement programs to enhance post-sales team performance, focusing on customer retention, expansion, and effective onboarding.

The Global VP/Head of Customer Success leads client expansion and revenue strategies for RZR Global, focused on operational excellence and revenue retention.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Client Success Manager oversees client relationships, educates on native advertising, manages campaigns, collaborates across teams, and reports on performance in a fast-paced environment.

The Customer Success Manager at Greenway Health focuses on strengthening client relationships within healthcare, ensuring satisfaction through proactive engagement, driving product adoption, and providing tailored solutions to meet specific client needs.

Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.

The Customer Success Manager will manage 30+ accounts, build relationships, drive product adoption, conduct reviews, and collaborate internally to enhance customer satisfaction.