Top Customer Success Jobs in San Francisco Bay Area, CA

Manage a portfolio of customers to ensure successful onboarding, product adoption, and growth. Identify upsell opportunities, flag risks, deliver virtual demos, analyze usage metrics, collaborate with Sales, Product, Marketing, and Support, and mentor peers while optimizing processes to maximize net revenue retention.

Serve as primary customer advocate for Mid-Atlantic commercial accounts, oversee professional services engagements, manage SLAs and executive reporting, coordinate across sales, delivery, and project teams, drive adoption and account growth, and manage MSSP/managed service relationships to ensure service performance and customer satisfaction.

Lead end-to-end enterprise deployments of Workera's AI-powered platform, drive adoption and measurable ROI, advise executives on skills-driven workforce transformation, co-create assessments, translate skills data into executive-ready insights, and develop scalable AI-enabled Customer Success playbooks.

Lead and manage a team of Customer Success Managers to enhance customer retention and revenue through data-driven strategies and automation methods.

The Customer Success Engineer will develop customer relationships, solve problems regarding the runZero platform, and improve customer experiences, collaborating with various teams.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Drive adoption and retention of Cognigy products for enterprise customers by identifying needs, coordinating implementations, engaging executives, defining success metrics, leading executive business reviews, crafting proposals, and collaborating with sales and technical teams to deliver ROI and expansion.

Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.

The Client Success Manager leads day-to-day client interactions, driving campaign strategy and execution across various media channels to align with client goals and deliver measurable results.

The Cisco Customer Success Manager manages strategic customer relationships, driving adoption of Cisco solutions, ensuring satisfaction, and optimizing enterprise agreements while identifying growth opportunities.

The Customer Success Manager at Omada Health will manage relationships with Enterprise customers, delivering onboarding, implementation, renewals, and identifying upsell opportunities while collaborating with various teams to ensure client satisfaction.

As a Customer Success Consultant, you will build relationships with customers, drive product adoption, and ensure successful outcomes through tailored plans and training. You will advocate for customers and analyze data for insights and opportunities.

The Customer Success Platform Manager at Extreme Networks will manage ChurnZero, develop workflows, ensure data integrity, and train CSMs to enhance customer success operations.

The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.

The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Client Success Associate will engage clients to drive product usage, collaborate with internal teams, address customer issues, and ensure client satisfaction.

The Customer Success Manager for AEC manages a portfolio of mid-market accounts, focusing on onboarding, customer health, adoption, renewals, and revenue growth. Collaborates cross-functionally to ensure customer satisfaction and successful implementation of DroneDeploy's technology.

The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.

The Customer Success Associate will provide post-sales support, assist the Field Sales team, manage client relationships, conduct training, and ensure customer satisfaction through effective communication and problem-solving.

You will lead and build the Customer Success team, manage renewals and expansions for accounts, and enhance customer relations and metrics. Your role includes pipeline generation, client conversations, and operational oversight.