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Top Remote Customer Success Jobs in San Francisco Bay Area, CA

Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 12 Hours AgoSaved
Easy Apply
Remote
Remote San Francisco Bay Area, CA
Easy Apply
105K-122K Annually
Mid level
105K-122K Annually
Mid level
Kids + Family • Mobile
The Client Success Manager oversees client relationships, educates on native advertising, manages campaigns, collaborates across teams, and reports on performance in a fast-paced environment.
Top Skills: AtlasDoubleclickExcelGoogle AnalyticsGoogle DriveMediamindPowerPointRadian6
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Healthtech
The Customer Success Manager at Greenway Health focuses on strengthening client relationships within healthcare, ensuring satisfaction through proactive engagement, driving product adoption, and providing tailored solutions to meet specific client needs.
Top Skills: Crm SoftwareHealth Information Technology Solutions
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
99K-124K Annually
Mid level
99K-124K Annually
Mid level
Information Technology • Cybersecurity
Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Junior
Junior
HR Tech
The Customer Success Manager will manage 30+ accounts, build relationships, drive product adoption, conduct reviews, and collaborate internally to enhance customer satisfaction.
Top Skills: Salesforce
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
139K-164K Annually
Senior level
139K-164K Annually
Senior level
Security • Cybersecurity
Serve as primary customer advocate for enterprise accounts, driving value realization, adoption, renewals and expansion. Build executive relationships, deliver business reviews, create success plans, triage issues with cross-functional teams, and recommend product improvements to maximize ROI and retention.
Top Skills: Case Management SystemsCRMEmail SecurityJIRASalesforce (Sfdc)
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
Reposted 12 Hours AgoSaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
59K-79K Annually
Mid level
59K-79K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Sales • Software • Design
Lead and scale an outcome-driven Customer Success organization: define customer journeys, drive retention and expansion, partner with Sales/Product/Implementation, build forecasting and account planning, translate feedback into product recommendations, recruit and develop CS team, and leverage tooling and automation to improve efficiency and customer value.
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 12 Hours AgoSaved
Remote
Remote San Francisco Bay Area, CA
60K-75K Annually
Junior
60K-75K Annually
Junior
Information Technology • Software
As the Customer Success Operations Specialist, you'll optimize post-sales lifecycles, enhance tech tools, analyze data, and develop automated processes for better customer outcomes.
Top Skills: PlanhatPower BISalesforceSQLTableauZendesk
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Reposted 10 Days AgoSaved
In-Office or Remote
Remote San Francisco Bay Area, CA
90K-105K Annually
Senior level
90K-105K Annually
Senior level
eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills: Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
Manage client implementations, configure software to fit client workflows, provide training, support clients, and advocate for product improvements based on feedback.
Top Skills: SaaS
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Entry level
Entry level
Artificial Intelligence • Software
The Customer Success Manager will analyze customer data to identify trends, manage at-risk accounts, and develop programs for customer growth and retention.
Top Skills: Ai ToolsCRMData AnalysisHubspot Workflows
YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
180K-240K Annually
Senior level
180K-240K Annually
Senior level
Software
Lead and develop the Customer Success team, managing the full customer lifecycle from onboarding to renewal, ensuring customer satisfaction and retention.
Top Skills: ChurnzeroCustifyGainsightSalesforce
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
75K-90K Annually
Mid level
75K-90K Annually
Mid level
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.
Top Skills: AIAutomationData Analysis
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Fintech • Security • Software
The Global VP of Customer Success will transform customer success operations, improve customer value realization, and work with executive teams to enhance product offerings.
Top Skills: AIAutomationBiometricsMachine Learning
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Cloud • Payments • Software
The Senior Manager of Enterprise Client Success will lead a team, shape the client success strategy, and foster partnerships, ensuring maximum value for enterprise clients.
Top Skills: Data InterpretationEnterprise Technology SolutionsReporting ToolsSaaS
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
90K-165K Annually
Senior level
90K-165K Annually
Senior level
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills: AIAnalyticsDatabricks
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Healthtech • Information Technology • Analytics
Owner of client implementation and adoption for Sift's revenue cycle solutions. Build strong client relationships, deliver KPI-driven insights and ROI, coordinate cross-functional teams, surface product feedback, and apply healthcare revenue cycle expertise to drive operational improvements and client value.
Top Skills: AIBi ToolsCptDrgDx (Diagnosis Codes)Edi 835Edi 837EmrHcpcsMachine LearningExcelSQL
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
75K-80K Annually
Junior
75K-80K Annually
Junior
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.
Reposted YesterdaySaved
Remote
Remote San Francisco Bay Area, CA
99K-112K Annually
Senior level
99K-112K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
Reposted YesterdaySaved
Remote or Hybrid
Remote San Francisco Bay Area, CA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills: CRMGoogle SuiteMS OfficeSalesforce
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