Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Senior Customer Success Manager will guide top law firms in utilizing Everlaw's solutions, ensuring customer satisfaction and driving product adoption while managing relationships and growth opportunities.

The Head of Customer Success will build and lead the customer success team, drive user adoption, ensure customer retention, and advocate for customer needs. This role involves designing scalable systems and processes for effective customer engagement and satisfaction across enterprise segments.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.

As an Enterprise Client Partner, you'll support strategic customers, ensuring satisfaction and maximizing value through onboarding, product training, and driving retention and adoption while collaborating internally.

Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.

The Senior Customer Success Manager leads engagement with government and technology partners in the Indo-Pacific, focusing on customer satisfaction, success metrics, and collaboration with internal teams.

This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.

The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.

Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.

You will drive initiatives to improve customer retention and value, partner with leadership to optimize strategies and systems, and maintain reporting on customer performance metrics.

The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.

The Customer Success Manager manages and grows relationships with customers, ensuring value from Bynder's solutions, developing success plans, and driving customer retention and expansion.

As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.

Manage relationships with global enterprise customers, guide them through technical transformations, oversee onboarding, and drive measurable business outcomes while ensuring consistent service delivery across multiple regions.

The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.

The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.

The Global VP/Head of Customer Success leads client expansion and revenue strategies for RZR Global, focused on operational excellence and revenue retention.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

Serve as primary customer advocate for enterprise accounts, driving value realization, adoption, renewals and expansion. Build executive relationships, deliver business reviews, create success plans, triage issues with cross-functional teams, and recommend product improvements to maximize ROI and retention.