Top Customer Success Manager Jobs in San Francisco, CA

Own policyholder retention from bind through renewal: manage billing, endorsements, and difficult conversations; design post-bind onboarding and cohort playbooks; prevent churn through proactive outreach; ensure on-time payments and renewal readiness; surface insights and automation opportunities to Product.

As Founding Customer Success Manager, you'll establish customer success processes and handle high-value customer relationships for retention and expansion.

As a Renewal Success Specialist, you'll engage with at-risk customers, drive platform adoption, manage customer portfolios, and serve as a Project Manager for implementations.

Own health, retention, and expansion of Windfall's largest accounts. Serve as strategic partner driving executive alignment, onboarding, adoption, ARR and NRR growth, account expansion, and cross-functional execution across Sales, Implementation, and Product.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

Drive customer onboarding, ensure satisfaction, maintain relationships with enterprise clients, maximize ROI, and support upsell opportunities.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

The Customer Success Manager will build and scale customer systems, drive adoption and outcomes, manage relationships, and advocate for customer needs. Strong communication and project management skills are essential.

The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.

The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.

The role involves onboarding and supporting customers, ensuring they achieve business objectives and maximum product value, while managing account relations and advocating for customer needs.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Customer Success Manager coordinates initiatives across teams, ensuring customer success and managing onboarding, governance, and reporting through various project management tools.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.

The Customer Success Manager will drive growth within strategic accounts, manage customer relationships, ensure product adoption, and collaborate with internal teams for service delivery.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.

As a Customer Success Manager, you will manage client relationships, drive onboarding, provide support, monitor health metrics, and translate client feedback into product insights.

As a Customer Success Manager, you will establish relationships with executive sponsors, provide product recommendations, and ensure customer renewals by addressing inquiries, tracking progress, and delivering business reviews.

The Customer Success Manager ensures high-value customers achieve significant ROI with the Salesforce platform, managing accountability, aligning business needs, and driving product adoption.