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Top Customer Success Jobs in San Francisco Bay Area, CA

3 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
85K-120K Annually
Entry level
85K-120K Annually
Entry level
Agriculture
As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.
Top Skills: AIIntercomLinear
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
104K-156K Annually
Senior level
104K-156K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software • Cybersecurity
The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.
Top Skills: Apis (Rest And Soap)C#FreemarkerJavaScriptPHPPowershellPythonRubySalesforceSQL
Reposted 3 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Cybersecurity
The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.
Top Skills: Terraform
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Junior
Junior
Consumer Web • Information Technology • Mobile • Software
Drive customer onboarding, ensure satisfaction, maintain relationships with enterprise clients, maximize ROI, and support upsell opportunities.
Top Skills: Enterprise SoftwareSaaS
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
140K-210K Annually
Mid level
140K-210K Annually
Mid level
Software
The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.
Top Skills: CSSHTMLJavaScript
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
125K-170K Annually
Junior
125K-170K Annually
Junior
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Customer Success Manager will build and scale customer systems, drive adoption and outcomes, manage relationships, and advocate for customer needs. Strong communication and project management skills are essential.
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
140K-180K Annually
Junior
140K-180K Annually
Junior
Artificial Intelligence • Software
The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.
Top Skills: Analytics Tools
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
110K-170K Annually
Mid level
110K-170K Annually
Mid level
Artificial Intelligence • Cloud • Software
The Customer Success Lead will manage enterprise customers, ensuring they achieve success with Hive's AI solutions through strategic guidance and technical support.
Top Skills: Ai PlatformsApi SolutionsSaaS
Reposted 5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
140K-180K Annually
Junior
140K-180K Annually
Junior
Insurance
The Customer Success Manager ensures successful post-sale customer journeys, develops relationships, advocates internally for customer needs, and measures the value of the product for clients, driving growth and efficiency.
Reposted 4 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
The Senior Customer Success Manager will guide top law firms in utilizing Everlaw's solutions, ensuring customer satisfaction and driving product adoption while managing relationships and growth opportunities.
Top Skills: EdiscoveryLegal TechSoftware
5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
150K-170K Annually
Mid level
150K-170K Annually
Mid level
Artificial Intelligence • Software
The role involves onboarding and supporting customers, ensuring they achieve business objectives and maximum product value, while managing account relations and advocating for customer needs.
Top Skills: SaaS
5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
250K-300K Annually
Senior level
250K-300K Annually
Senior level
Artificial Intelligence • Software
The Head of Customer Success will build and lead the customer success team, drive user adoption, ensure customer retention, and advocate for customer needs. This role involves designing scalable systems and processes for effective customer engagement and satisfaction across enterprise segments.
Top Skills: Ai/Ml ProductsB2B Saas
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5 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
200K-260K Annually
Senior level
200K-260K Annually
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.
Top Skills: Ai/Ml ConceptsAPIs
5 Days AgoSaved
Easy Apply
In-Office or Remote
San Francisco Bay Area, CA
Easy Apply
179K-179K Annually
Junior
179K-179K Annually
Junior
Software
The Customer Success Manager coordinates initiatives across teams, ensuring customer success and managing onboarding, governance, and reporting through various project management tools.
Top Skills: AsanaDatabricksRocket LaneSalesforceServicenow
Reposted 18 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
270K-300K Annually
Senior level
270K-300K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills: AICustomer SuccessData AnalyticsManagement ConsultingSaaS
Reposted 5 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
157K-199K Annually
Senior level
157K-199K Annually
Senior level
Cloud • Legal Tech • Software
The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.
Top Skills: EdiscoverySaaS
Reposted 5 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
130K-130K Annually
Senior level
130K-130K Annually
Senior level
Healthtech • Software
As an Enterprise Client Partner, you'll support strategic customers, ensuring satisfaction and maximizing value through onboarding, product training, and driving retention and adoption while collaborating internally.
Reposted 5 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
121K-149K Annually
Senior level
121K-149K Annually
Senior level
Software
Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.
Top Skills: APIsAsanaCatalystChatgptChurnzeroCRMGainsightGenerative Ai ToolsGoogle WorkspaceJIRAMicrosoft TeamsNetSuiteRestful ApisSalesforceSdkZendeskZoom
6 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Information Technology • Security • Software
The Senior Customer Success Manager leads engagement with government and technology partners in the Indo-Pacific, focusing on customer satisfaction, success metrics, and collaboration with internal teams.
Top Skills: AIB2B SoftwareCyber SecurityData ProtectionData SharingItSaaS
6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
83K-142K Annually
Mid level
83K-142K Annually
Mid level
Software
The Customer Success Manager will drive growth within strategic accounts, manage customer relationships, ensure product adoption, and collaborate with internal teams for service delivery.
Top Skills: Ai Deal SourcingData RoomsProprietary Data
6 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Artificial Intelligence • Automotive • Computer Vision • Software
The Customer Success Ops Manager will manage relationships with rental car partners, focusing on damage validation, operational excellence, and client satisfaction. Responsibilities include training teams, analyzing performance metrics, and driving value for clients through effective use of UVeye systems.
Top Skills: AnalyticsCrm PlatformsDashboards
6 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Software • Cybersecurity
This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.
Top Skills: APIsCloud EnvironmentsCloud InfrastructureData TechnologiesIamPythonSQL
Reposted 6 Days AgoSaved
Easy Apply
In-Office or Remote
San Francisco Bay Area, CA
Easy Apply
180K-270K Annually
Senior level
180K-270K Annually
Senior level
Healthtech
The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.
Top Skills: AIIt
Reposted 7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.
Top Skills: Excel
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
110K-150K Annually
Mid level
110K-150K Annually
Mid level
Healthtech • Conversational AI • Generative AI
As a Customer Success Manager, you will manage client relationships, drive onboarding, provide support, monitor health metrics, and translate client feedback into product insights.
Top Skills: APIsEhr IntegrationsExcelHubspotMetabaseRetoolSalesforceSheetsSQL
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